Shipping policy

Shipping Destinations

We now offer worldwide shipping to various international destinations.

Shipping Rates and Delivery

• For UK orders,
  • For orders with a total value below £150, a flat shipping fee of £5.89 will be applied.
  • For orders with a total value of £150 or more, shipping is free.
  • Rates are applicable for packages up to 20kg.
• For international orders,
  • shipping costs range from £35 to £45, depending on the destination.
  • Rates are applicable for packages up to 5kg.

Order Processing Time & Delivery Time

• United Kingdom: Typically within one business day after shipment.
• Worldwide: Delivery usually occurs within 3-5 business days after shipment.

Note: Delivery times are estimates and may vary based on the season and location. Orders are not shipped or delivered on weekends or holidays.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Cancellations Due to Shipping Restrictions

We reserve the right to cancel ordered items based on country-specific shipping restrictions. If your order is affected, our team will contact you promptly.

Damages

Our company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions regarding your shipping, please contact our customer service team at info@manchesterjudaica.co.uk or +441616332222.

Thank you for shopping with us!